Service technician was pleasant, knowledgeable and explained what exactly was needed and gave an estimate. He efficiently replaced the part required to eliminate the slow leak in the toilet tank.
I had an emergency plumbing issue yesterday. MasterTech was able to dispatch a plumber quickly who resolved the problem the same day. The gentleman who serviced my home was professional, friendly, and efficient. Great service. Thank you so much! Definitely recommend!
Gary and Makenzie were great. They let me know precisely when they would arrive. They gave me an estimate on how long it would take and exactly what they would be doing. I had a clogged sewer line full of tree roots and all is clear now. No more backups. Thank you MasterTech for another great job well done.Success!!! I had a clogged bathroom sink that was barely draining and needed to be cleaned out. My service tech Gary was very friendly and efficient. Now I can wash my hands without the sink backing up. It was a pleasure doing business with him and MasterTech.Once again Master Tech to the rescue. I had a leak in the basement and it wasn't a broken pipe, just a clogged line which he cleaned out. It was gross 😝. Great work MT.
Every time I've had to call MasterTech I've had a good experience. When it's been an emergency, they've been able to quickly send someone; and when it's not, they work around my schedule. The folks on the phone are always incredibly friendly and knowledgeable, and the technicians are incredibly friendly and skilled. Also from my (admittedly limited) experience with other companies, MasterTech is always reasonably priced, usually beating out others. I'm definitely a returning customer!
Tyler Edwards arrived on time, was friendly and professional and did a thorough job to figure out the problem and make sure all was well.
UPDATE: On or about Feb 28th, Macenzie was dispatched to our new home in the Thornbrook area, she did not fail to impress as MasterTech always does. She had the biggest smile, was courteous, and listened to our issue. She was clean, well spoken and very professional. Macenzie proceeded to inspect our furnace, A/C and water heater. I have their membership which pays for itself. She then proceeded to give me recommendations as she showed me picture she took of any possible issue which I appreciate because I have a chance to repair the problem through MasterTech or just plainly become aware of the issue and can keep an eye on it. While speaking to Macenzie, you can hear her passion for her job and enjoys the challenges she sometimes faces within her job. MasterTech has always had top notch technicians and fair prices. Price, communication, urgency to complete the job well and the first time is what they do. Thank you again for a job well done.Always fair and upfront, great work, clean techs, always clean up after themselves, overall nice people to include dispatch. Highly recommend them. Ask about being a member!
Prompt, courteous and great service. Would definitely recommend.
Called on Monday for a non emergency, in wall, hose hydrant and pipe replacement. Service was scheduled for Wednesday midday. Andy the technician, arrived at 12 noon as I was told. He quickly assessed the task and I was given some options and pricing on his tablet. He was fantastic! Very polite, efficient and clean.MTP is a great plumbing company!
Quick Response to Plumbing call, plus reasonable prices. Thanks.
Logan was very helpful and patient. If need services again, I will be calling and requesting his services. Thank you Logan!
Responded in a timely manner. Ryan was very pleasant and resolved the problem in no time.
We have upgraded several systems through Mastertech (both plumbing and HVAC) and have been very happy with all the work. All of the technicians have been super friendly and professional. They have gone above and beyond to answer all our questions and ensure we're satisfied with the work. Highly recommend Andy H. for plumbing service and Macenzie M. for HVAC service.
While working on my neighbors home, they were careful to keep heavy equipment out of my yard despite the work coming onto the property line. Much appreciated.
Tyler was able to quickly identify the issue with my furnace humidifier as a faulty solenoid. A replacement was procured and installed restoring my system to full operation.
Mackinzie was great! refreshing to see young ladies in the trades.Smart hiring move, with all the single women customers.
Very Happy with service and will definitely use them again. Max, was polite, knew what he was doing and went to work. He was in tight, muddy crawl space never complained. He was nice, patient and helpful. I thought the price was completely FAIR.... Thank you!✌🏼
Very happy with our plumbing service. We had a complicated issue and Matt took his time to figure it out, explain costs and made recommendations to keep our system running smoothly. Would highly recommend.
Ryan did an amazing job, fast and very personable! Comes very recommended
Gary did a great job in explaining the benefits of a tankless water heater, was able to find discounts for us, and replaced our worn out tank water heater for a tankless in a short period of time the same day.
Fantastic service! Andy was very professional and courteous. I highly recommend MasterTech. I have used them before, but this was an emergency service and they were great.
Logan did a fantastic job! He was very upfront and honest about what needed to be done to fix the leak in my kitchen faucet. Very kind and professional. I would highly recommend Master Tech to anyone!
Ryan did an excellent job of clearing my drain. Was friendly and courteous.
Gary is extremely knowledgeable, helpful and professional —- highly recommend him and the company!
Gary was beyond amazing. He addressed all my concerns, repaired an unexpected gas leak quickly, and was pleasant to chat with during the visit. Super knowledgeable! Give this guy a raise! 😁
Ryan did a fantastic and quick job cleaning out a clogged drain.
Andy was quick, efficient, polite, and did great work!
McKenzie was very thorough. She is the best. I always enjoy seeing her.
Tyler was excellent in his service and friendly attitude. I highly recommend MasterTech.
Called them after sewage started coming up through a basement drain. Ryan responded within 10 minutes and cleaned the main within 20 minutes. Very nice and professional. Thank you so much!! We will be calling them in the future for all our plumbing, heating and cooling needs.Update: Used company again, and once again received outstanding service from tech Ryan. Thank You!!!
Mastertech is always professional, very considerate of my house and time. They aren't the cheapest, but you get what you pay for, and I've never regretted the work I've had them do for us. I especially appreciate our tech from this week, Macenzie M, who was able to offer a lot of cogent advice about improvements we could make without ever coming off as pushy or high-pressure.
Ryan did an excellent job and was able to get it done FAST!
Great service from Macenzie Mayfield and Tyler Edwards for our routine plumbing inspection. Fast and friendly service. Would definitely recommend them!
Amazing after-hours/emergency service. We are grateful to both Max and Tyler for helping us get our hot water and heat working again. We will definitely be using them going forward with all of our plumbing & HVAC stuff.
I called Master Tech for my sewer backing up and garbage disposal not working after blending a shot glass. Logan McMillam came out and got me fixed up! He cleared the glass of the disposal fixing the disposal and cabled the sewer clearing out some roots. He was timely, professional, friendly to chat with, got my problems solved and did his best to save me a few bucks! I appreciate him getting me taken care of!
Had a small leak at my main shutoff valve. Logan came and quickly stopped the leak, then discussed long-term solutions and costs. He clearly explained the pros and cons. I had a lot of work done by MasterTech plumbing about 15 years ago, and it has all held up well.
Logan was very professional and didn’t take long at all getting the pipes cleared out.
Tech was professional and pleasant
Matt is fantastic, willing to answer all questions ensuring full understanding, and completing his projects quickly and efficiently.
Mastertech has been responsive and so helpful.
Always great, friendly staff. I feel they do a thorough job every time they are here, and always keep me informed of what they are doing. We have a plan with them so they check everything on a routine schedule so we can catch problems early. Highly recommend them. Logan came by today and was able to quickly fix any minor problems during our inspection. Thanks, Logan!
Tyler and Macenzie from MasterTech heating & cooling were wonderful doing business with when my heat went out. Both were very polite and respectful. They went right to work and once they found the problem they explained everything that needed to be done and why it needed to be done. They were in and out in less then an hour. They did AMAZING and I would HIGHLY HIGHLY RECOMMEND THEM! Thank You Tyler and Macenzie with MasterTech Plumbing Heating & Cooling I appreciate you very much!
CJ was knowledgeable, Professional and a nice guy. Will do business with him again
Very responsive and expert work
The technician (Andy) was knowledgeable, polite and solved are frozen pipes problem. He also made recommendations for avoiding this situation in the future. Highly pleased with his work.
Logan was very helpful and informative.
Very professional, very friendly and knowledgeable! I would recommend them!
Update: My experience with Kyle has been professional and prompt.I continue to have no complaints. MasterTech has seen to all my needs.—I've been using MasterTech for more than 10 years. I've never had any complaints with customer care, system maintenance, or costs.Shout out to Macenzie! She just finished at my home. She's an impressive young woman!Macenzie is incredible and efficient. Call MasterTech and ask for her.
Excellent Service from Macenzie, she is very knowledgeable! Thank you so much
Picture this: it's single digits outside, you're working from your home office. Your kid comes down at 1:45pm and says, "something really bad is happening, you need to come now." You look, and it's a water supply line going full blast in your basement. We caught it before it did too much damage, and my first call was to MasterTech. They understood the situation and were there in no time. It was a fast fix and my home had water. Less than 3 hours after the first panicked call, they were done, and for less than I had imagined.The techs and office staff are 100% the reason they're always my first call for HVAC and plumbing.
Adam and Chad came out quick and they were very helpful!
Andy was very good. Efficient and made a very positive representation.
Tyler Edwards was very professional and answered all my questions with respect. Highly knowledgeable!
Punctual, knowledgeable, and easy to work with. I'm a General Contractor, and I needed a plumber for a smaller project. I'd been stood up by 2 other companies until I called Mastertech. They kept me updated, got me a bid really quickly, and got the work done on time and on budget. I would recommend these guys if you need a plumber, they're not the cheapest, but they shouldn't be for their quality of work and professionalism. Well done.
Logan was courteous and competent and cheerful!
Master Tech technician was very friendly, informative, knowledgeable and prompt.
I had a frozen hot water line and MasterTech was able dispatch a plumber immediately. My technician, Andy, informed me upfront what the cost would be for the thaw, and also recommended replacing a corroded section of copper and some Sharkbite with PEX and appropriate connectors. He answered all of my questions and got us back up with running hot water in no time.
Logan was easy to work with, very professional and quick to take care of our service item.
Great service which was timely efficiently and honestly. So nice to see and work with!
Called on a Friday morning and had a tech out that same morning. Full replacement done Monday morning by Kyle and Tyler who did a great job. Explained what they did and answered all questions. Great team!
Macenzie and Tyler were great. They were thorough in determining the problems as well as making some additional recommendations to ensure our HVAC unit was working properly. Very timely response and follow up. Highly recommend MasterTech.
Andy fixed the problem in 10 minutes. He’s the best!
Adam did a great job. Friendly and efficient. Plumbing emergencies are never fun but Adam made it as good as it could be! Definitely recommend.
I have had nothing but the best service from all the technicians and staff! Highly Recommend MasterTech! Tyler E did a great job! He was very courteous and professional!
⭐️⭐️⭐️⭐️⭐️Adam Buck did a fantastic job! He arrived on time, explained everything clearly, and efficiently unclogged our main sewer drain. On top of that, he went above and beyond by offering to send a camera technician out for free and providing a 30-day warranty for peace of mind. It’s clear that this company has a great asset in Adam—professional, knowledgeable, and customer-focused. Highly recommend!
Excelant and prompt service
Ryan was absolutely awesome!! Quick, clean, and knowledgeable!! Would recommend again and again!!
Ryan did amazing job, very friendly
Macenzie & Tyler, our technicians were very prompt, quick and courteous. They were very knowledgeable about our system and how it worked and even suggested some technical support that we could reach out to our internet company to enhance the operating capabilities of our smart hvac.
Tyler Edwards was prompt and polite. He explained what he was doing. He put booties over his shoes which I appreciated since it had just snowed. It's always been a pleasant experience doing business with Master Tech.
Tyler arrived for a routine maintenance. Tyler was great, quick, and provided a precise description of what he did today. Overall awesome work!
Macenzie Mayfield has been our HVAC technician for the last two years and she’s always friendly and informative. I never feel pressured to accept the recommendations that come from the maintenance/check up, but also trust that she’s giving me accurate and good suggestions to keep our HVAC running smoothly. Highly recommend using Macenzie and MasterTech!
Excellent service and maintenance contract for an installed HVAC system in 2022. Twice yearly maintenance and check of the system is comforting to know the system is working properly and well maintained.
Macenzie was professional and highly knowledgeable. Service was top-notch. She performed a very thorough inspection of my unit, and offered advice to maintaining HVAC efficiently. I appreciate her knowledge of technology and clear explanations.
Ryan Hohlt, came out to our home very professional, kind, explained everything he was doing as well as giving advice on some other options we should do
Logan was on-time for the appointment. He was very polite and helpful and efficient with our issue.
Thank you to Ryan for coming out and working on our plumbing issues. He was punctual and super easy to work with. Super nice guy. Ryan was very courteous and explained everything he was doing to correct our problems. Thank you Ryan!!!
Kyle was great he came and inspected my furnace for my annual check up. He made sure everything was good. He is coming back to replace a couple things next week and help Install. Master tech sold us the furnace/central air combo. It's been a good experience overall. I will continue using Mastertech for my hvac and plumbing needs.
Very thorough work by Mackenzie! Professional and very knowledgeable!
The workman was very friendly and explained what was needed and made the repair fast!
Same day service. No doubt things were done right. Andy H. was a fantastic tech for the jobs. Personable and hardworking.
Matt was very professional,knowledgeable, friendly, & willing to go the “extra mile” to investigate & correct our strong water pressure issue. He found out that our water pressure was 110 psi & should have been at 60!! Our new faucet looks beautiful! 😍
MasterTech does a fantastic job keeping my furnace and air conditioning running smoothly. My technician Tyler Edwards went out of his way to answer all of my questions and help me figure out the best solutions!
I've been using Master Tech plumbing for years. Today Tyler Edwards was my technician. He was quick and efficient and gave me a great price for the work he did. Thanks again Master Tech!
I have used MasterTech for a few years now and they are always on time, professional and knowledgeable. I highly recommend their services! Ryan was absolutely amazing.
2/10/25 update: Mckenzie was my tech and she came out and wag very professional, friendly, and fast. I appreciated her time and attention!Jon, the tech who came out, was very professional and friendly. I felt comfortable having him in my home, he worked quickly and efficiently, and he was able to answer all my questions without making me feel like an idiot! I emailed them this morning, they responded quickly and Beth suggested their service plans, one of which I signed up for. It was a good experience, a little expensive but they were fast and I'm happy!
Ryan did an efficiency, easy good job and was pleasant to talk with.
Mackenzie and Tyler E. were both very polite, quick, and professional with my HVAC servicing. No complaints.
Courteous, knowledgeable, polite.
Macenzie was our inspection technician. She was terrific. Very knowledgeable and courteous. We will be asking for her when we need service.
Andy Hoover (Service Technician) is courteous, polite, and quite knowledgeableHe provides. information about the issues and the recommended repairs.All repairs completed10/10 for knowledge10/10 for service10/10 for courteous/polite10/10 for kindness
Tyler Edwards was the technician who came. On-time, friendly, professional, knowledgeable, not high-pressure, explained things really well and answered any of my questions.
Called for furnace issues and was seen within 24 hours, Tyler was very helpful and included several options on how to address my furnace without high pressure sales tactics. Would definitely recommend MasterTech if you get HVAC or plumbing issues
Great experience! Kyle was quick to respond and communicated the whole time so that we knew what was going on. He was very respectful and polite and we highly recommend using him for this service! Thanks Kyle!
Sent a non urgent email asking about fixing up some issues on a house we just bought, got a call the next day. With in 4 hours of the call to schedule, my house has now been inspected and the entire nice to have list has been knocked out as well as my concerns! Thanks Logan!
